Velocix Customer Support and Network Operations
At Velocix we recognize that our network services sit at the heart of each of our customer's on-line solutions, and are therefore mission critical. Everyone at Velocix shares a complete commitment to the success of our customers. Velocix provide industry leading SLAs, which offer guarantees of performance, scalability, reliability and resilience to our customers wherever they are in the world.
The Velocix Network Operations Center (NOC) is staffed with a team of dedicated network engineers who proactively monitor and respond to any issues on the network. The team provides swift response and resolution to all customer queries.
Please use the contact details below to access our Velocix support resources:
+44 1223 433 000
In addition, to access the Velocix Network ticketing system, please log on to the Velocix Asset Control Portal
CacheLogic Product Support
We are committed to providing the highest level of customer support for all our legacy CacheLogic products and services. Please use the contact details below to access our CacheLogic support resources:
+44 870 794 1223
In addition, to access our CacheLogic ticketing system, please log on to the CacheLogic Support Helpdesk